Shipping & Return Policy

Unfortunately, we do not offer any refunds on any items, only a return.

If the return was due to an error of ours (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return and provide a USPS paid shipping label via email for orders within the United States. If the return is not due to an error of ours, ex. you ordered an item and then you decided later on that you don't want it, the buyer accepts full responsibility for all shipping cost.

We have a 14-day return policy, which means you have 14 business days after receiving your item to request a return. We do not offer any exchanges or returns on sale items or items purchased with a promo code/at a discounted rate. All items are sold as is.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

The fastest way to ensure you will receive your intended product is to: Return the item you have. Once the return is accepted, make a separate purchase for the new item that is equal to the amount of the exchanged item.

To start a return, you can contact us at nuflavaapparelline@gmail.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nuflavaapparelline@gmail.com.